How long will it take to get my order?
Once you place your order (your order is considered complete when we receive both
your order form and photos) you will receive your proof within two business days.
Once you give your final approval, you will receive your cards in 7-10 days. (normally
both the proof and order is shipped sooner!)
What type of paper do you print on?
We offer card stock, also known as panel cards, and are press printed on with a smooth
finish. With card stock you have the option of a mat finish or gloss finish.
What methods of payment do you accept?
You can pay using a cashiers check or your PayPal
account using PayPal's secure payment center.
Do you provide envelopes?
Yes. Each card comes with a white envelope that fits your card size. If you desire a
color other than white let us know and we should be able to find a color to match or
one similar.
Can I have my return address printed?
Sure, we will print your return address in the font and color of your choice for $0.10
per envelope. They are clear so you wont see that solid white back ground. It is a big
time saver!
What resolution do my photos need to be?
If you are using a digital camera, set the camera to the highest resolution. I
recommend using pictures with a resolution of at least 1600 x 1200 pixels.
Can you convert my color photo to black and white?
Yes, we'd actually prefer to do it for you. This goes for cropping, too. Just send us the
original digital files and we will make any necessary changes for you including fixing
red eyes.
What kind of photo editing do you do?
We will crop your photos to fit the card design. We will also change your color
photo to black and white or sepia, and remove red eyes.
These services are included at no extra charge. For a small extra charge we can add
custom color tinting to your photo.
How do I get my photo to you?
The quickest and easiest way to send your files is to email the original digital camera
file to geanetta08@imaginativeinvites.net. If you want to use a printed photo, that's
fine too. Either scan it and send us the scanned file by e-mail.
What is your cancellation policy?
Our policy depends on the stage your order is in when you cancel. If we have not
started your order, you will receive a full refund. If we have started your order, there
will be $30 cancellation charge. Once you have approved your proof and we have
started printing your order, you will be charged in full.
What is your return policy?
Due to the customized nature of our products, the return policy is that we don't
accept any returns. The one exception to returns, is if there is an error with your
order that was our fault and occurred after you approved your final proof, we will
reprint your order. If you find an error with your order that was present in the final
proof and you missed it, I will be happy to fix it and reprint the cards at 40% off the
original price.
Also, we can not be held responsible for differences in the way color is displayed from
monitor to monitor nor the difference in the color of the final printed color if it varies
from the color displayed on your monitor.
Can I have my shipment insured or shipped overnight?
Sure, just let me know that you are interested in one of these two services and I will
let you know the additional cost.
Do you ship to Canada?
Sure, shipping to Canada is available upon request for an additional charge.
Once you place your order (your order is considered complete when we receive both
your order form and photos) you will receive your proof within two business days.
Once you give your final approval, you will receive your cards in 7-10 days. (normally
both the proof and order is shipped sooner!)
What type of paper do you print on?
We offer card stock, also known as panel cards, and are press printed on with a smooth
finish. With card stock you have the option of a mat finish or gloss finish.
What methods of payment do you accept?
You can pay using a cashiers check or your PayPal
account using PayPal's secure payment center.
Do you provide envelopes?
Yes. Each card comes with a white envelope that fits your card size. If you desire a
color other than white let us know and we should be able to find a color to match or
one similar.
Can I have my return address printed?
Sure, we will print your return address in the font and color of your choice for $0.10
per envelope. They are clear so you wont see that solid white back ground. It is a big
time saver!
What resolution do my photos need to be?
If you are using a digital camera, set the camera to the highest resolution. I
recommend using pictures with a resolution of at least 1600 x 1200 pixels.
Can you convert my color photo to black and white?
Yes, we'd actually prefer to do it for you. This goes for cropping, too. Just send us the
original digital files and we will make any necessary changes for you including fixing
red eyes.
What kind of photo editing do you do?
We will crop your photos to fit the card design. We will also change your color
photo to black and white or sepia, and remove red eyes.
These services are included at no extra charge. For a small extra charge we can add
custom color tinting to your photo.
How do I get my photo to you?
The quickest and easiest way to send your files is to email the original digital camera
file to geanetta08@imaginativeinvites.net. If you want to use a printed photo, that's
fine too. Either scan it and send us the scanned file by e-mail.
What is your cancellation policy?
Our policy depends on the stage your order is in when you cancel. If we have not
started your order, you will receive a full refund. If we have started your order, there
will be $30 cancellation charge. Once you have approved your proof and we have
started printing your order, you will be charged in full.
What is your return policy?
Due to the customized nature of our products, the return policy is that we don't
accept any returns. The one exception to returns, is if there is an error with your
order that was our fault and occurred after you approved your final proof, we will
reprint your order. If you find an error with your order that was present in the final
proof and you missed it, I will be happy to fix it and reprint the cards at 40% off the
original price.
Also, we can not be held responsible for differences in the way color is displayed from
monitor to monitor nor the difference in the color of the final printed color if it varies
from the color displayed on your monitor.
Can I have my shipment insured or shipped overnight?
Sure, just let me know that you are interested in one of these two services and I will
let you know the additional cost.
Do you ship to Canada?
Sure, shipping to Canada is available upon request for an additional charge.
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